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Q: What should I use to apply Granite Gold?
A: For countertops and other surfaces, always use a plain paper towel; for flooring, use a string mop.
Q: Are any household cleaners safe on natural stone?
A: No. Do not use everyday household cleaners on natural stone, which contain harsh chemicals that can damage stone and cause expensive repairs or replacement.
Q: How can I tell if the seal on my stone needs to be replaced?
A: Use this simple test: Place some water on your stone and let it set for 20 minutes, then wipe away. If you see any discoloration in the stone, it's safe to assume your stone is either in need of re-sealing, or could benefit from the use of Granite Gold products during cleaning and general upkeep.
Q: How often should I use Granite Gold products?
A: Follow instructions on the label, but a general rule is to use the daily cleaner whenever cleaning the surfaces, use the polish weekly and the sealer every 12-18 months. Use Granite Gold Stone & Tile Floor Cleaner weekly to keep floors clean.
Q: What are typical problems for stone surfaces?
A: Stains are usually caused by drinks, food, oils or other types of spills. Scratches usually caused by shoes, dirt, furniture or abrasive/ sharp objects. Acids such as juices, sodas, vinegar and some household cleaning supplies. Alkalis usually in the form of household cleaning supplies such as Windex, Tilex, Limeaway and Soft Scrub Potted plants without pans or with support trays that leak and Pet water dishes.
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